Incident Response
Rapid containment, forensic analysis, and remediation guidance for when minutes matter and clarity is scarce.
// Overview
Retainer-backed incident response with a 4-hour SLA. We contain, investigate, and rebuild. And stay through the post-incident hardening so the same root cause doesn't recur.
Optional tabletop exercises and runbook authoring make sure the next incident isn't your first time running the play.
We coordinate with counsel, insurers, and regulators so you have a single throat to choke and a defensible written timeline.
// Who it's for
Built for teams that look like this.
- Companies without an in-house DFIR capability
- Insurance carriers needing a pre-approved IR partner on panel
- Teams that need a documented IR plan for SOC 2 / HIPAA / PCI
// How we engage
A four-phase engagement.
- 01 · Triage
First call within 60 minutes. Establish incident command, scope, and initial containment within the first 4 hours.
- 02 · Contain
Stop the bleeding. Isolate compromised hosts, revoke sessions, rotate credentials, block known IOCs across the environment.
- 03 · Investigate
Forensic imaging, log correlation, malware analysis, and a written timeline suitable for counsel, regulators, and cyber insurance.
- 04 · Recover & harden
Rebuild, validate, and close the gaps that allowed entry. Deliverable: a post-incident review and 30/60/90-day hardening plan.
// FAQ
Common questions.
Is the retainer drawn down if we never have an incident?
Retainer hours convert to readiness work. Tabletop exercises, runbook authoring, and IR plan reviews. No hours are wasted.
Do you work with our cyber insurer?
Yes. We sit on multiple insurer IR panels and coordinate with breach counsel and forensic accountants as needed.
What's your SLA?
4 hours for retainer clients, with most incidents getting a first call within 60 minutes. Non-retainer emergency engagements: best-effort, typically same-day.
// Related modules
Pair with
vCISO / Fractional CISO
A named senior security leader who owns strategy, compliance, board reporting, and incident command. Billed monthly, not by headcount.
Cyber Intelligence
Automated threat hunting across surface and deep web vectors, tailored to your IP range and industry vertical.
Cloud Security
Hardened posture management for AWS, Azure, and GCP with continuous configuration drift detection and automated remediation.
Ready to scope Incident Response?
A free 20-minute call gets you a written scoping note, named lead, and rough quote. No procurement loop required.